- July 10, 2023
- By: admin
- in: News
Hiring equipment for an event or project can be a daunting task, but at MLE Group, we aim to make the process as smooth and simple as possible. Our team is dedicated to providing high-quality equipment for your event and ensuring that it is in full working order for the duration of your hire.
The first step in hiring from MLE Group is to search for the equipment you need. We offer a wide range of equipment for hire, including audio, lighting, and visual equipment. Once you have selected the equipment you require, you can let one of our team members know and provide them with the required duration of your hire. Our team will then produce an itemised equipment quote for you to view.
After you have accepted the quote and returned the signed account contract form, we will raise the invoice for payment. Once confirmed, our team will begin to prepare the equipment for hire. We will pick all of the relevant equipment and its accessories, test the items to ensure they are in full working order, and load them into labelled cases ready for dispatch.
When the equipment is ready, you can either collect it from our premises or arrange for delivery to your location. We understand the importance of ensuring that the equipment arrives on time and in good condition, and we take great care in transporting our equipment safely.
During your hire, our team is available to provide support and advice on any issues that may arise. We want to ensure that your event runs as smoothly as possible, and we are committed to providing excellent customer service.
Once your event or project is complete, you can return the equipment to us. We will count the items back in to ensure that everything is accounted for, and then begin the de-prep process. This involves cleaning, testing, and returning the equipment to stock, ensuring that it is ready for the next hire.
In summary, hiring equipment from MLE Group is a straightforward process that involves searching for the equipment you require, accepting a quote, preparing the equipment for hire, collecting or arranging delivery, using the equipment, and returning it once your hire is complete. Our team is dedicated to providing high-quality equipment and excellent customer service to ensure that your event or project is a success.